Why count cash by weight?
People often ask why Tellermate uses weight for cash counting and the answer is simple: it is a fast, easy, and highly accurate method of counting. The units are low-maintenance, lightweight and portable with a small footprint. Quiet operation and no moving parts make them ideal for an office, front of house or retail environment. Among the numerous advantages of weight-based cash counting are the top five advantages listed below:
1. Increased Accuracy
Weight-based cash counting is far more accurate than counting cash by hand. It eliminates human errors and creates an audit trail that can be checked in the event that a cashier does make a mistake. Tellermate cash counting machines are designed to 'learn' about their environment, so they are not easily disrupted by taped or dirty bills that can cause jams in some mechanical counting equipment.
2. Time Savings
Tellermate cash counting machines can count a full cash drawer in under a minute, verifying down to the last coin. In addition to this, options such as printers or connected solutions can generate and record a full count report by denomination at the press of a button, eliminating the need to copy or type information.
3. Flexibility
Tellermate cash counting machines have been specifically designed to fit your organization and procedures. Tellermate realizes that the costs associated with changing procedures is high, so our equipment is as simple, flexible and intuitive as possible in order to minimize these costs. There are a range of ways to customize your Tellermate solution, from solution specific software, accessories and peripherals and flexible manual settings.
4. Remote Trouble-Shooting
We understand that cash management equipment failures and inaccuracies cost time and money to fix. Our cash counting machines are tested to extremely high standards, but our first priority in the event of a failure is to minimize your downtime. As there are no moving parts, over 80% of reported faults can be fixed immediately over the telephone.
5. Low Maintenance
Tellermate cash counting machines only require minimal cleaning and have no moving parts that can jam. The cash counting machines are lightweight and, although most faults can be solved over the phone, the unit can be easily returned to us for repair without the need for costly or inconvenient engineer visits. The support program for our cash counting machines is completely comprehensive and covers training, recalibration, next working day equipment replacement in the case of failure, home currency changes and even limited accidental damage coverage.